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F.A.Q

Note: We reship parcels just once in case of any problem.

Shipping and Delivery FAQs.

Is it legal to purchase these products?

Since laws differ from country to country, we recommend you to contact your local FDA or customs office regarding the regulations and restrictions of your country.


How do you ship?

We ship our products worldwide and all packages are shipped very discreetly. Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments. Packaging types are changed constantly to achieve max delivery success! The size of our packages is never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment & Handling charge). We also reuse original cardboard boxes for packing different products that fit in ( because we are an ecological-oriented company and because this way there is more possibility to deliver successfully) Shipments are sent from various shipping points in Europe.


How are bulk/large quantity orders shipped?

If the order is too large to fit one package, we guarantee the order will be divided into the necessary amount of packages to lower the risk. No matter how large your order is, we reassure you of the same discretion level and repackaging as used for small-sized orders.


Is a signature required for shipping?

Once packages leave our distribution they are not treated as recorded/registered shipments and therefore they don’t require any signature upon delivery.


What is the cost of shipping?

Shipping is a flat rate of $20.00.


How do I change my order after it has been placed?

You can contact us within 7 hours of order placement if there is any amendment in the order.


What is your payment method?

We accept Bitcoin, PayPal, Zelle, etc. 


How long is the whole process of ordering and shipping?

Once payment is received, we process and dispatch your order within 1-2 business days. Shipping time is normally between 1-3 business days for EU orders and 8-15 business days for international orders and for very remote countries up to 21 business days! PLEASE NOTE that BUSINESS DAYS are only Monday to Friday so before you order you should have that clear in your mind! Delivery time includes the time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY online with Tracking Number first and count business days before writing to us about delivery time! If it is over 21 business days, PLEASE CONTACT US and together we will find the reason and the solution!


How successful is delivery?

We ensure that all packages are shipped with maximum discretion. Products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are sent from various shipping points in Europe, to ensure maximum discretion and the highest probability of successful delivery for specific EU regions.


How can I contact You?

Since our services are optimized to be conducted online and worldwide, You are more than welcome to contact our departments through our website. Our customer support works on a regular daily basis from Monday to Saturday and we will answer your email within 24 hours.